COURSE DESCRIPTION, Duration: 2-3 hours
The free online course Introduction to Conflict Management and Negotiation introduces you to the different types of conflict that can occur in your work and personal life, reasons why conflict can arise, and various conflict-handling styles to help you effectively manage conflict. This course will also present you with the knowledge and skills necessary to have successful negotiations including how to avoid common mistakes in negotiation.
COURSE DESCRIPTION, duration 1-2 hours
Introduction to Time Management is a free on-line course that will guide you on how to effectively and efficiently manage your time. Many people feel overwhelmed by the all the demands, distractions and interruptions of the working day, so time management is a very important skill to have in the modern workplace. This free on-line course will offer some suggestions for keeping the tide of external demands at bay and help you to develop a truly efficient routine and rhythm to your working day. Topics covered included the benefits of being organised, how to prioritise work and the importance of being in the right state of mind. This course offers the learner principles and suggestions to try out and which can be adapted to fit the circumstances of each individual. This free online course will be of great interest to all professionals and workers who feel that better time management skills will help them manage their working day more efficiently and effectively, and help them become more productive.
https://alison.com/courses/Introduction-to-Human-Resources
COURSE DESCRIPTION
This free HR course introduces you to the world of Human Resources management (HRM) and is a useful introduction to those who wish to learn and understand more about the role it plays within organizations.
The lessons examine the various functions of HRM in organizations including responsibilities and objectives, the employment cycle, job analysis, recruitment and selection, and performance appraisal as well as employee relations, and managing change within the workplace.
https://alison.com/courses/Introduction-to-Project-Management-1
COURSE DESCRIPTION
This on-line course is aimed at people interested in IT project management and builds on other business and IT courses available on-line. Every competent project manager needs to know the various phases and project management software and tools available do the job properly (such as the Gantt Chart). This free course will identify these phases and tools, enabling you to successfully manage any project.
https://alison.com/courses/Leadership-Skills-in-Business
COURSE DESCRIPTION, duration 2-3 hours
Successful entrepreneurs need more than business ideas, they need to be good leaders. This free on-line course from ALISON reviews the essential leadership skills an entrepreneur or business person needs. These skills include the knowledge and understanding of how to organise your company, how to select your business team, how to manage your business team, and how you should behave as a business professional. All great entrepreneurs and business people gain this knowledge and understanding early in their career and by studying this course you can gain the knowledge and understanding to acquire these skills also.
COURSE DESCRIPTION, duration 10-15 hours
This course “Trainee Associate” will present you with the skills and knowledge necessary to become an excellent trainee associate. As a Trainee Associate your responsibilities will stretch across a wide variety of areas including attending the customer, making sales, stock taking, inventory shrinkage, maintaining visual merchandising, and many more.
In order to fulfil these responsibilities, it is essential that you have a firm understanding of store activities, the customer buying behaviour, and the art of attending to customers, which this course will prepare you for.
The course caters for different learning needs by supplying the learner with both text and video based content. You will learn a number of topics to strengthen your abilities as a trainee associate and build your skill based knowledge, communicative English, and personal effectiveness.
This course will test your knowledge on the content at different intervals to increase your learning before you complete a final graded assessment at the end of the course.