My QCF Resources - Management

  • Home
  • Functional-Skills
  • Functional Skills IT
  • IT YouTube Tutorials
  • L2-Retail Knowledge
  • Retail Knowledge Workbooks
  • L2 Retail Skills
  • l2-Retail revision
  • L3-Retail Knowledge
  • Retail assignments
  • L2 Diploma in Team Leading
  • L3 Management Units
  • L3 Management Resources
  • Free Management Courses
  • L2 B and A Mandatory Units
  • L3 B and A Mandatory Units
  • Customer Service
  • Health-and-safety-equality-safeguarding
  • Visual Safety
  • Hygiene
  • Visual Hygiene
  • Hygiene Qs
  • Work Books-Hygiene
  • Links
  • On-line Resourses


In this section you will find L3 Management Resources, Good Luck.

Note:

Below is a great little booklet describing "Command Verbs." All criteria within your units will usually start with, explain, describe, identify, etc. Well the booklet explains what these all mean and will help when you come to working your way through the units, Bill.


OCR Booklet- Command Verbs

Unit 300: Manage Personal and Professional Development

Guidance

Team Needs Analysis: Activity

 Assignment

Unit 301: Manage Team Performance

 Performance management

Understanding Performance Management

 Guidance

Assignment

Unit 302: Principles of Leadership and Management


Leadership and Management

 Styles

 Assignment

Unit 303: Principles of People Management

Workforce Management

 Workforce Management

 Diversity

: Equality and Diversity

: Assignment


Unit 304: Deliver a Presentation

Presentation: Skills

Presentation: Guide to unit

Unit 304: Assignment

Unit 306 Manage Individual Performance

: Guidance

Assignment

 Example Answers

Unit 307: Manage Individual Development 

Guidance

 Video

Managing Individual Performance: Video

Performance Appraisal: Gone Bad

 Poor Performance

Unit 307: Assignment

 

Unit 312: Implement Change

Guidance

Assignment

Unit 320: Principles of Business

Unit 320: Assignment

Unit 339:  Manage Conflict Within a Team

 Guidance

Conflict Resolution: Video

Managing conflict at work: An ACAS guide

Assignment

Unit 343: Collaborate with  Other Teams

 Guidance

Resources:

1. Collaborate with other departments

2. Opportunities for collaborating

3. Understand collaboration 

Work-books

1. Collaborate with other departments

2. Opportunities for collaboration

3. Understand Collaboration 

Unit 343: Assignment


Unit 423: Review the Quality of Customer Service


Assignment

Make a free website with Yola